Customer service is an essential component of any business. Clearly Cheap Wayne Ellington Shirt , if you work alone your business thrives on good customer service. But what if you run much of your business online? How do you provide excellent customer service 24 hours a day seven days a week? Here's an idea which is working for me.
One of the challenges of an online business is having constantly available support - especially if you are a small business or a self-employed, lone worker. People want instant answers. They expect replies to emails in the same working day. Many people seem to want even more rapid replies.
However, most technical support and customer support call centre staff will tell you that something like eight out of every ten calls are about the same concerns. If you run your own online business, you'll probably discover too that many of the customer service requests you get are generally about the same difficulties people are having.
I looked at the calls and emails I was getting about my online information products and realised that there were eight common questions which I received from customers who had purchased an ebook from me. Naturally, in trying to provide good customer service I contacted each individual and dealt with their concerns. Each time I was able to ensure that I retained their custom. But the problem was it was taking me time.
So Cheap Josh Richardson Shirt , here's what I did. I set up an email which contains the answers to all eight questions. Then I created a new email address which is included in all my sales receipts. I ask people who have any questions or concerns about their purchase to send their question to that special email address. Of course, the special email address is an autoresponder. What happens is that as soon as someone has sent in their question, they get an immediate reply. Because the reply contains answers to almost all the support questions I get, it is usually instant customer satisfaction. Plus it means I don't have to spend time on the query.
The autoresponder repeats the subject of the customer's email within the text, making it look more personal. Also Cheap Glen Rice Shirt , because I get a copy of their incoming email I can see whether their question is answered within the autoresponder message. Usually it is. I can then send an email asking if they need more details or if their question has been answered. But I don't have to do this straight away. That's because the autoresponder has provided a good level of customer service.
So, using an autoresponder can provide high levels of customer service, helping you maintain customer loyalty.
If you want to see my autoresponder in action, just send an email to: support@
The Neck Comforter: For Quick Relief From a Stiff Neck And Related Conditions Health Articles | November 22, 2016
The neck comforter is a mechanical device that works by the holistic approach Cheap Shaquille O'Neal Shirt , and is highly effective for pain caused due to stiff neck or related conditions. It is a product that a number of people would find very useful.
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The neck comforter is a mechanical device that works by the holistic approach, and is highly effective for pain caused due to stiff neck or related conditions. It is a product that a number of people would find very useful.
This is something that is highly effective for a host of conditions, including headaches, fibromyalgia, chronic fatigue Cheap Tim Hardaway Shirt , neck pain, stiff neck, herniated discs and poor circulation in arms. Some of the specific features of the device that make it all the more convenient for usage include its 100% manual operation, ease of transportation and no requirement for any external assistance, batteries or electricity.
The neck comforter is based on the principle of neck traction Cheap Chris Bosh Shirt , and gently massages the neck on being inflated. It is inflated by use of a hand operate air pump that comes as a part of the kit. As one goes on inflating the device, it rises vertically to traction the neck, lift the head by the chin, take the pressure and the weight of the head off the neck, improve posture and correspondingly soothe any conditions like a pinched nerve in the neck.
Lifting by the gentle power of the air Cheap Hassan Whiteside Shirt , the neck comforter takes the pressure off your neck, thereby promoting comfort and relaxation. This shows astounding results for relief from pain and discomfort, and medical tests show that people experience relief from pain within just 20 minutes of using the neck comforter. It relieves pain even in cases where the pain has been persistent.
The device may be seen as the perfect solution for people on the go. A large number of people very often have to take the day off because of stiff neck, or related pain caused by a pinched nerve in the neck. Using the neck comforter lets a patient feel the same way as getting a massage from a professional chiropractor. And by using the neck comforter, one can find relief from pain in the comfort of one's home Cheap Dion Waiters Shirt , and the patient would not be required to go for professional therapy sessions. Moreover, the neck comforter can be used as many times or as often as required, and one can easily adjust the air pressure to suit one's comfort levels.
In a scenario wherein a person suffers from neck pain, taking complete bed rest is likely to further make the condition worse. Using the neck comforter is easy, one just needs to put it on and go on with everyday tasks.
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